Shipping Policy

Lux Leather USA

Last updated: January 2026


At Lux Leather USA, we aim to deliver premium leather products with reliable shipping
and transparent timelines. Please review our shipping policy carefully before placing an order.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).
  • Orders placed after 5:00 PM (EST) may be processed the next business day.
  • Once processed, orders are handed over to our shipping partners for dispatch.


You will receive a shipping confirmation email with tracking details once your order is shipped.

2. Shipping Destinations

We currently ship to the following locations:

  • United States
  • United Kingdom
  • Select European countries
  • Other international destinations (availability shown at checkout)


If your country is not available at checkout, please contact us before placing an order.

3. Estimated Delivery Time

Delivery times may vary based on destination, customs clearance, and courier operations.

  • United States: 7–12 business days
  • United Kingdom: 7–14 business days
  • Europe: 8–16 business days
  • Other International Locations: 10–20 business days


Please note: Delivery times are estimates and may vary due to customs delays, weather conditions,
or peak seasons.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on location and order weight.
  • All applicable shipping costs are displayed before payment confirmation.
  • Any promotional or free shipping offers will be clearly stated on the website.

5. Customs, Duties & Taxes


International orders may be subject to customs duties, import taxes, or fees imposed by the destination country.

  • These charges are not included in the product price or shipping cost.
  • Customers are fully responsible for paying any applicable customs or import fees.
  • Lux Leather USA is not responsible for delays caused by customs clearance.

6. Order Tracking

  • A tracking number will be provided via email once your order is shipped.
  • Tracking updates may take 24–48 hours to appear after dispatch.
  • If tracking does not update immediately, please allow time for the courier system to refresh.

7. Incorrect Address or Failed Delivery

  • Please ensure your shipping address is complete and accurate at checkout.
  • Lux Leather USA is not responsible for delays or losses due to incorrect or incomplete addresses.
  • If an order is returned due to a failed delivery, reshipping costs may apply.

8. Lost or Delayed Shipments

If your order appears delayed or lost, please contact us with the following details:

  • Order number
  • Registered email address
  • Tracking number (if available)

9. Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses unless stated otherwise.
  • Certain products may have shipping limitations based on destination regulations.

10. Contact Information


For any shipping-related questions, please contact us at:


Email: support@luxleatherusa.com

Website: www.luxleatherusa.com